ACCOUNT RESCUE DECISION
ABC Facilities · Evening service
Confirmed evidence only. Raw, ambiguous, missing, and excluded records never enter the deterministic economic model.
Renewal
2026-10-13
Decision
KEEP
CONFIRMED
DEMO ACCOUNT · READ-ONLY PREVIEW
This is a synthetic example, not a customer workspace. You can inspect the evidence chain and decision output, but no evidence, history, export, print, or workflow action is available without verified paid activation.
SECTION 09
Executive decision pack
Standalone internal and client-facing pages
INTERNAL
01 · Decision
What should I do with this contract now?
- Recommended move: KEEP.
- Confirmed evidence clears every owner-defined economic floor.
- Smallest viable fix: +$0/month.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
INTERNAL
02 · Current contract state
What is the verified current position?
- Revenue: $5,000 monthly.
- Contribution: $2,964 monthly.
- Labor: 62 hours monthly.
- Owner-defined floor: $1,250 monthly.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
INTERNAL
03 · What changed
Which records show operational or billing drift?
- Routine cleaning: LABOR DRIFT; ACTUAL > PROMISED; 54 hours/month; $336/month.
- High dusting: FREQUENCY DRIFT; ACTUAL > PROMISED; 8 hours/month; $168/month.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
INTERNAL
04 · Verified evidence
What proves the current state?
- Routine cleaning: LABOR DRIFT: max(0, performed 54 − min(promised 42, billed 42)) × $28/hour = $336/month; $4,032/year..
- High dusting: FREQUENCY DRIFT: max(0, performed 8 − min(promised 2, billed 2)) × $28/hour = $168/month; $2,016/year..
- Access / travel drift cost variance: max(0, actual $180 − expected $0) = $180/month; $2,160/year..
- Rework cost variance: max(0, actual $120 − expected $0) = $120/month; $1,440/year..
- Current confirmed monthly contribution: $5,000 revenue − $2,036 total confirmed cost = $2,964/month contribution; $0/month gap to floor..
- Recommended KEEP decision: choose a modeled option that closes $0 with the smallest monthly impact = +$0/month.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
INTERNAL
05 · Economic waterfall
What is the monthly economic damage?
- Access / travel drift: $180/month.
- Rework: $120/month.
- Gap to owner-defined floor: $0/month.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
INTERNAL
06 · Options
What are the defensible alternatives?
- KEEP: No correction; contribution $2,964; gap remaining $0; Confirmed current evidence.
- REPRICE: +$0/month; contribution $2,964; gap remaining $0; Price increase of $0/month.
- RE-SCOPE: −2 labor hours/month; contribution $3,020; gap remaining $0; Remove 2 labor hours/month.
- RE-SCOPE: Reduce confirmed excess frequency by 2 hours/month; contribution $3,020; gap remaining $0; Reduce 2 confirmed labor hours from frequency drift.
- FIX: +$0/month and −1 hours/month; contribution $2,992; gap remaining $0; Price +$0/month and remove 1 hours/month.
- EXIT: Release account capacity; contribution $0; gap remaining $1,250; Owner chooses not to retain the account.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
INTERNAL
07 · Negotiation position
What is our target, minimum, and walk-away?
- Target: Price increase of $0/month.
- Minimum acceptable: $1,250 monthly contribution
- Walk-away: Below $1,250 monthly contribution.
- Fallback: Select the next confirmed option; no client acceptance is predicted.
Evidence: Owner-confirmed baseline · Manual entry
INTERNAL
08 · Implementation
What happens next?
- Confirm the source record set and effective date.
- Present the selected commercial/service option.
- Record the client response without changing prior review history.
- Reconcile the same records after the effective date.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
INTERNAL
09 · Measurement plan
How will we know whether the fix worked?
- Baseline contribution: $2,964.
- Target contribution: $2,964.
- At the next review, compare confirmed revenue, labor hours, costs, billed service, and the owner-defined floor against this immutable snapshot.
Evidence: Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry · Owner-confirmed baseline · Manual entry
SECTION 10
Measurement & print
Before · after · result
Before
$2,964
62 confirmed labor hours
After target
$2,964
+$0/month
Review date
2026-10-13
Reconfirm the same source references after change.
Print / Save PDF preserves the decision pack hierarchy. Client view omits target, minimum, walk-away, fallback, and internal economics.